Have you been working with the same IT service organization for a few years? If so, it’s vital to keep in mind that status quo and information technology don’t always mix well. Once you’ve been with the same IT service organization for a long time, it becomes easy to overlook their faults. Maybe they aren’t offering the same level of client service they initially did, or worse, they have stopped responding when you need them most.

status quo

Tier One Technology Partners knows status quo and information technology don’t always mix well. We are client centric and always strive to be proactive, as opposed to reactive. Call us at (443) 589--1150 or send us an email at info@tieroneit.com to find out more about how we mange, support, and protect our clients’ overall IT environment.

For many IT service organizations, it’s all about finding new clients, but not so much about keeping the existing clients they have satisfied. Tier One Technology Partners knows you deserve the best of the best – that is why we do everything we can to make sure that all of our clients are satisfied, whether they have been with us for a few months or many years.

We strive to help you feel comfortable disrupting the status quo – making a change to better align your information technology with your business goals and objectives as we:

  • Make the switch simple and seamless: We make sure the switch is simple and seamless – planning with the appropriate procedures and processes in place, as well as gathering all necessary documentation, to help you adjust easily.
  • Create a strategic plan that works for you: We go above and beyond onboarding you, then dropping by when equipment breaks. We actually create a strategic plan that works for your needs and meet with you regularly to discuss the plan.
  • Stay responsive whenever you need us: We stay responsive when it comes to providing support because we know it’s vital to take great care of our clients and build long-term relationships that are created on the foundation of trust.

We know information technology is always evolving – and it’s vital for any IT service organization to avoid getting stuck into a routine that’s not evolving alongside your information technology.  Threats, industry-specific regulations, solutions, and challenges are always changing, which is why we stay ahead to:

  • Be proactive in managing and maintaining your information technology, in order to stay ahead and make sure we catch any outdated equipment/licenses.
  • Keep up with news regarding industry-specific regulations to make sure you’re maintaining compliance with HIPAA, FINRA, and others.
  • Stay ahead of the latest technologies to ensure you’re leveraging the right solutions, and if not, find out what innovative solutions would be more preferable.

Contact Tier One Technology Partners at (443) 589--1150 or send us an email at info@tieroneit.com to discuss what we can do for you. We are here to manage all of your information technology while building a long-term relationship that is focused on your success.

Background
Connect With Baltimore's Top Managed IT Consulting Company.

Don't Wait, Let's Get Started!

Ready to speak with a member of our IT consulting and managed IT services team? Use the form to the right to book an initial consultation with your next Baltimore IT services company.