We know that sometimes you want to talk to an IT expert just to do a sanity check or bounce an idea off someone. As an IT consultant, we want to make sure that you are getting the most out of any products or services that we have provided (or might provide in the future), so we are happy to talk any time about any IT issue.
It’s never the wrong time to start a discussion
It’s hard to stay on top of all of the IT issues in your small or medium business. Even if you have had an expert IT consultant install and maintain your systems, and everything is running smoothly, you are bound to have questions. Perhaps your business is growing faster than planned, and you need to know when you should look at scalability. Or, maybe you are considering a strategic move into a different sector that might have unique IT issues. How about international business? What would I need to worry about if I’m setting up an office in London, Shanghai or Nairobi? There seems to be more cybersecurity threats than ever. Do I need to do anything differently?
These are all legitimate questions, and we welcome the chance to help you answer them! We certainly understand how helpful it is to have a resource that you can count on to be responsive and helpful, whether or not there is direct business associated with it. We like being helpful, but it’s also good business for us because we can understand our clients’ interests and needs better when they start a discussion early in the process. We are happy to be your go-to resource for anything on the IT front.
Also remember that there is no such thing as a dumb question! We are more than willing to talk about any size issue; even the smallest confusing feature in commercial software is fair game. We have all had little annoyances in spreadsheets or other common applications, and we are happy to point you to an obscure menu or clever shortcut that solves your problem. You shouldn’t feel as if you need to search around the Internet looking for a specific answer. Just give us a call, and we’ll see what we can do for you. We do this all day, every day, so we probably understand the problem and know the answer.
On the other end of the scale, no issue is too large for us to address. Even if it is not directly linked to your business, we can tell you what we know. There’s no harm in sharing knowledge, whether it is about the lingering prevalence of the Nokia brand in some countries, or the intricacies of bitcoin. A smart business like yours will keep learning about a broad range of issues – you never know what might be useful, with the world changing so fast these days. We want to help you navigate through this complicated landscape. Just give us a call!
Tier One Technology Partners is the trusted choice when it comes to staying ahead of the latest information technology tips, tricks, and news – anytime you have a question. Contact us at (443) 589- or send us an email at firstname.lastname@example.org for more information.